Returns & Exchanges
We want you to be completely satisfied with your purchase. If you're not happy with your order, we accept returns within 30 days of delivery.
Return Policy
- Items must be unused and in original packaging
- Return shipping is the responsibility of the customer unless the item is defective
- Refunds will be processed within 5-7 business days of receiving the return
- Sale items are final sale and cannot be returned
How to Return
- Contact our customer service team at supportinfo@craftkeeper.top to request a return authorization
- Pack the item securely in its original packaging
- Include your order number and reason for return
- Ship to the address provided by our team
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery. We'll arrange a replacement or full refund at no additional cost to you.